Here’s the direct answer to your problem.
- 1 How do I contact GCash hotline number?
- 2 Did you know that aside from 2882, you can contact GCASH via:
- 3 Other Options:
- 4 How to follow up on your GCASH issues
How do I contact GCash hotline number?
For your urgent and emergency concerns, you may call the GCash Toll-Free hotline number: 2882 or +632882 from your mobile phone or landline to speak to a customer service representative.
Is it free to call 2882?
It may be free to call the GCash hotline number (2882) from a mobile phone or landline within the Philippines, depending on your phone plan and service provider.
Some mobile phone plans and landline services include free or discounted calls to local numbers as part of their package.
However, if you are calling the GCash hotline from outside the Philippines, you may be charged international calling rates by your service provider.
In this case, it is recommended to check with your service provider for more information on the costs associated with calling international numbers.
If you’re using SMART, PLDT, and other Non-Globe SIM, call this landline number (02) 7730-2882.
Note: The GCASH customer service hotline operating hours is available Monday-Sunday, and 8:00 AM – 5:00 PM
Did you know that aside from 2882, you can contact GCASH via:
GCASH Official channels:
Important note: Official GCash representatives WILL NEVER ask you for your MPIN or one-time password(OTP).
How to report your concerns via GCASH App (Recommended)
If you don’t have a GCASH account, please install the app and register your number.
For Android phones, install from this link
For iOS phones, install from this link
Now, if you already have GCash account, login via GCASH app.
After logging in, click the “Profile” at the bottom right.
Tap the “Help” button.
Tap the “Submit a ticket” button.
Type in your information like – e-mail address, Full name, and mobile phone number.
Choose from the “Concern Category” about concerns or issues.
Be sure to choose the right issues and explain the details of your problem so the support staff can assist you better.
Much better is to provide/upload screenshots of the issue.
Then tap the “Submit” button.
Please expect a reply from GCASH in 24 hours, please follow up if it takes longer.